fastadmin_tailored/application/common/Service/OrderActionService.php

<?php

namespace app\common\Service;

use app\common\repository\OrderActionRepository;
use app\common\Enum\OrderActionEnum;
use think\Exception;
use think\Collection;

/**
 * 订单操作记录服务类
 * 业务逻辑层，处理复杂的业务规则和流程
 */
class OrderActionService
{
    protected $repository;

    public function __construct()
    {
        $this->repository = new OrderActionRepository();
    }

    /**
     * 添加订单操作记录
     * @param string $order_sn 订单编号
     * @param string $operator 操作人
     * @param string $memo 备注
     * @return bool
     */
    public function push($order_sn, $operator, $memo)
    {
        return $this->addAction([
            'order_sn' => $order_sn,
            'operator' => $operator,
            'memo' => $memo,
            'action_type' => OrderActionEnum::ACTION_MODIFY,
            'user_type' => OrderActionEnum::USER_TYPE_ADMIN,
            'operator_type' => OrderActionEnum::OPERATOR_TYPE_ADMIN,
        ]);
    }

    /**
     * 静态方法兼容（向后兼容）
     */
    public static function staticPush($order_sn, $operator, $memo)
    {
        $service = new self();
        return $service->push($order_sn, $operator, $memo);
    }

    /**
     * 添加订单操作记录（核心方法）
     * @param array $data 操作记录数据
     * @return bool
     */
    public function addAction($data = [])
    {
        // 验证必要字段
        if (empty($data['order_sn'])) {
            return false;
        }

        // 验证操作类型
        if (!empty($data['action_type']) && !OrderActionEnum::isValidActionType($data['action_type'])) {
            return false;
        }

        // 验证用户类型
        if (!empty($data['user_type']) && !OrderActionEnum::isValidUserType($data['user_type'])) {
            return false;
        }

        // 构建操作数据
        $actionData = $this->buildActionData($data);

        // 通过仓库层保存数据
        return $this->repository->create($actionData);
    }

    /**
     * 添加用户操作记录
     * @param string $order_sn 订单编号
     * @param string $action_type 操作类型
     * @param string $operator 操作人
     * @param string $memo 备注
     * @param int $user_id 用户ID
     * @param array $extra 额外数据
     * @return bool
     */
    public function addUserAction($order_sn, $action_type, $operator, $memo = '', $user_id = 0, $extra = [])
    {
        return $this->addAction([
            'order_sn' => $order_sn,
            'action_type' => $action_type,
            'operator' => $operator,
            'memo' => $memo,
            'user_type' => OrderActionEnum::USER_TYPE_CUSTOMER,
            'operator_type' => OrderActionEnum::OPERATOR_TYPE_USER,
            'user_id' => $user_id,
            'extra_data' => $extra,
        ]);
    }

    public function addInspectionAction($order_sn, $action_type, $operator, $memo = '', $user_id = 0, $extra = []){
        return $this->addAction([
            'order_sn' => $order_sn,
            'action_type' => $action_type,
            'operator' => $operator,
            'memo' => $memo,
            'user_type' => OrderActionEnum::USER_TYPE_INSPECTION,
            'operator_type' => OrderActionEnum::OPERATOR_TYPE_INSPECTION,
            'user_id' => $user_id,
            'extra_data' => $extra,
        ]);
    }

    /**
     * 添加管理员操作记录
     * @param string $order_sn 订单编号
     * @param string $action_type 操作类型
     * @param string $operator 操作人
     * @param string $memo 备注
     * @param int $admin_id 管理员ID
     * @param array $extra 额外数据
     * @return bool
     */
    public function addAdminAction($order_sn, $action_type, $operator, $memo = '', $admin_id = 0, $extra = [])
    {
        return $this->addAction([
            'order_sn' => $order_sn,
            'action_type' => $action_type,
            'operator' => $operator,
            'memo' => $memo,
            'user_type' => OrderActionEnum::USER_TYPE_ADMIN,
            'operator_type' => OrderActionEnum::OPERATOR_TYPE_ADMIN,
            'user_id' => $admin_id,
            'extra_data' => $extra,
        ]);
    }

    /**
     * 添加系统操作记录
     * @param string $order_sn 订单编号
     * @param string $action_type 操作类型
     * @param string $memo 备注
     * @param array $extra 额外数据
     * @return bool
     */
    public function addSystemAction($order_sn, $action_type, $memo = '', $extra = [])
    {
        return $this->addAction([
            'order_sn' => $order_sn,
            'action_type' => $action_type,
            'operator' => 'system',
            'memo' => $memo,
            'user_type' => OrderActionEnum::USER_TYPE_SYSTEM,
            'operator_type' => OrderActionEnum::OPERATOR_TYPE_SYSTEM,
            'user_id' => 0,
            'extra_data' => $extra,
        ]);
    }

    /**
     * 批量添加操作记录
     * @param array $batch_data 批量数据
     * @return bool
     */
    public function addBatchActions($batch_data)
    {
        if (empty($batch_data)) {
            return false;
        }

        $processedData = [];
        foreach ($batch_data as $data) {
            if (empty($data['order_sn'])) {
                continue;
            }

            $processedData[] = $this->buildActionData($data);
        }

        return $this->repository->createBatch($processedData);
    }

    /**
     * 获取订单操作记录
     * @param string $order_sn 订单编号
     * @param string $action_type 操作类型（可选）
     * @param string $user_type 用户类型（可选）
     * @param int $limit 限制数量
     * @return Collection
     */
    public function getOrderActions($order_sn, $action_type = '', $user_type = '', $limit = 0)
    {
        return $this->repository->findByOrderSn($order_sn, $action_type, $user_type, $limit);
    }

    /**
     * 获取最后一次操作记录
     * @param string $order_sn 订单编号
     * @param string $action_type 操作类型（可选）
     * @return mixed
     */
    public function getLastAction($order_sn, $action_type = '')
    {
        return $this->repository->findLatestByOrderSn($order_sn, $action_type);
    }

    /**
     * 检查操作是否存在
     * @param string $order_sn 订单编号
     * @param string $action_type 操作类型
     * @return bool
     */
    public function hasAction($order_sn, $action_type)
    {
        return $this->repository->existsByActionType($order_sn, $action_type);
    }

    /**
     * 获取操作统计数据
     * @param string $order_sn 订单编号
     * @return array
     */
    public function getActionStats($order_sn)
    {
        $stats = $this->repository->getStatisticsData($order_sn);
        
        // 添加业务逻辑处理
        if ($stats['total_count'] > 0) {
            $stats['first_action'] = end($stats['actions_data']);
            $stats['last_action'] = $stats['actions_data'][0];
            
            // 计算活跃度
            $stats['activity_score'] = $this->calculateActivityScore($stats);
        }

        return $stats;
    }

    /**
     * 生成操作时间线
     * @param string $order_sn 订单编号
     * @param bool $include_system 是否包含系统操作
     * @return array
     */
    public function getActionTimeline($order_sn, $include_system = true)
    {
        return $this->repository->getTimelineData($order_sn, $include_system);
    }

    /**
     * 记录订单状态变化
     * @param string $order_sn 订单编号
     * @param string $old_status 旧状态
     * @param string $new_status 新状态
     * @param string $operator 操作人
     * @param string $user_type 用户类型
     * @param int $user_id 用户ID
     * @param string $memo 备注
     * @return bool
     */
    public function recordStatusChange($order_sn, $old_status, $new_status, $operator, $user_type = OrderActionEnum::USER_TYPE_ADMIN, $user_id = 0, $memo = '')
    {
        $actionType = $this->getActionTypeByStatus($new_status);
        $defaultMemo = "订单状态从 {$old_status} 变更为 {$new_status}";
        
        return $this->addAction([
            'order_sn' => $order_sn,
            'action_type' => $actionType,
            'operator' => $operator,
            'memo' => $memo ?: $defaultMemo,
            'user_type' => $user_type,
            'user_id' => $user_id,
            'extra_data' => [
                'old_status' => $old_status,
                'new_status' => $new_status,
            ],
        ]);
    }

    /**
     * 获取操作次数统计
     * @param string $order_sn 订单编号
     * @param string $action_type 操作类型
     * @return int
     */
    public function getActionCount($order_sn, $action_type = '')
    {
        return $this->repository->countByOrderSn($order_sn, $action_type);
    }

    /**
     * 获取用户操作历史
     * @param int $user_id 用户ID
     * @param string $user_type 用户类型
     * @param int $limit 限制数量
     * @return Collection
     */
    public function getUserActionHistory($user_id, $user_type = OrderActionEnum::USER_TYPE_CUSTOMER, $limit = 10)
    {
        return $this->repository->findByUser($user_id, $user_type, $limit);
    }

    /**
     * 清理过期操作记录
     * @param int $days 保留天数
     * @return bool
     */
    public function cleanExpiredActions($days = 90)
    {
        $expiredTime = time() - ($days * 24 * 3600);
        return $this->repository->deleteExpired($expiredTime);
    }

    /**
     * 获取高优先级操作记录
     * @param string $order_sn 订单编号
     * @return Collection
     */
    public function getHighPriorityActions($order_sn)
    {
        return $this->repository->findHighPriorityByOrderSn($order_sn);
    }

    /**
     * 验证操作记录数据
     * @param array $data 数据
     * @return array [bool, string] [是否有效, 错误信息]
     */
    public function validateActionData($data)
    {
        if (empty($data['order_sn'])) {
            return [false, '订单编号不能为空'];
        }

        if (!empty($data['action_type']) && !OrderActionEnum::isValidActionType($data['action_type'])) {
            return [false, '无效的操作类型'];
        }

        if (!empty($data['user_type']) && !OrderActionEnum::isValidUserType($data['user_type'])) {
            return [false, '无效的用户类型'];
        }

        if (!empty($data['priority']) && !OrderActionEnum::isValidPriority($data['priority'])) {
            return [false, '无效的优先级'];
        }

        return [true, ''];
    }

    /**
     * 构建操作数据
     * @param array $data 原始数据
     * @return array 处理后的数据
     */
    protected function buildActionData($data)
    {
        $actionData = [
            'order_sn' => $data['order_sn'],
            'operator' => $data['operator'] ?? 'unknown',
            'memo' => $data['memo'] ?? '',
            'action_type' => $data['action_type'] ?? OrderActionEnum::ACTION_MODIFY,
            'user_type' => $data['user_type'] ?? OrderActionEnum::USER_TYPE_ADMIN,
            'operator_type' => $data['operator_type'] ?? OrderActionEnum::OPERATOR_TYPE_ADMIN,
            'priority' => $data['priority'] ?? OrderActionEnum::getDefaultPriority($data['action_type'] ?? OrderActionEnum::ACTION_MODIFY),
            'user_id' => $data['user_id'] ?? 0,
            'ip' => $data['ip'] ?? request()->ip(),
            'user_agent' => $data['user_agent'] ?? request()->server('HTTP_USER_AGENT', ''),
            'extra_data' => is_array($data['extra_data'] ?? '') ? json_encode($data['extra_data']) : ($data['extra_data'] ?? ''),
        ];

        // 如果没有指定操作员类型，根据用户类型自动设置
        if (empty($data['operator_type'])) {
            $actionData['operator_type'] = OrderActionEnum::getDefaultOperatorType($actionData['user_type']);
        }

        return $actionData;
    }

    /**
     * 根据状态获取操作类型
     * @param string $status 状态
     * @return string
     */
    protected function getActionTypeByStatus($status)
    {
        $statusMap = [
            'created' => OrderActionEnum::ACTION_CREATE,
            'paid' => OrderActionEnum::ACTION_PAY,
            'shipped' => OrderActionEnum::ACTION_SHIP,
            'received' => OrderActionEnum::ACTION_RECEIVE,
            'cancelled' => OrderActionEnum::ACTION_CANCEL,
            'refunded' => OrderActionEnum::ACTION_REFUND,
            'completed' => OrderActionEnum::ACTION_COMPLETE,
        ];

        return $statusMap[$status] ?? OrderActionEnum::ACTION_MODIFY;
    }

    /**
     * 计算活跃度评分
     * @param array $stats 统计数据
     * @return float
     */
    protected function calculateActivityScore($stats)
    {
        $baseScore = $stats['total_count'] * 10;
        $userScore = $stats['user_count'] * 5;
        $adminScore = $stats['admin_count'] * 3;
        $systemScore = $stats['system_count'] * 1;

        return ($baseScore + $userScore + $adminScore + $systemScore) / 100;
    }

    // 静态方法兼容（向后兼容）
    public static function staticAddAction($data = [])
    {
        $service = new self();
        return $service->addAction($data);
    }

    public static function staticAddUserAction($order_sn, $action_type, $operator, $memo = '', $user_id = 0, $extra = [])
    {
        $service = new self();
        return $service->addUserAction($order_sn, $action_type, $operator, $memo, $user_id, $extra);
    }

    public static function staticAddAdminAction($order_sn, $action_type, $operator, $memo = '', $admin_id = 0, $extra = [])
    {
        $service = new self();
        return $service->addAdminAction($order_sn, $action_type, $operator, $memo, $admin_id, $extra);
    }

    public static function staticAddSystemAction($order_sn, $action_type, $memo = '', $extra = [])
    {
        $service = new self();
        return $service->addSystemAction($order_sn, $action_type, $memo, $extra);
    }

    public static function staticAddBatchActions($batch_data)
    {
        $service = new self();
        return $service->addBatchActions($batch_data);
    }

    public static function staticGetOrderActions($order_sn, $action_type = '', $user_type = '', $limit = 0)
    {
        $service = new self();
        return $service->getOrderActions($order_sn, $action_type, $user_type, $limit);
    }

    public static function staticGetLastAction($order_sn, $action_type = '')
    {
        $service = new self();
        return $service->getLastAction($order_sn, $action_type);
    }

    public static function staticHasAction($order_sn, $action_type)
    {
        $service = new self();
        return $service->hasAction($order_sn, $action_type);
    }

    public static function staticGetActionStats($order_sn)
    {
        $service = new self();
        return $service->getActionStats($order_sn);
    }

    public static function staticGetActionTimeline($order_sn, $include_system = true)
    {
        $service = new self();
        return $service->getActionTimeline($order_sn, $include_system);
    }

    public static function staticRecordStatusChange($order_sn, $old_status, $new_status, $operator, $user_type = OrderActionEnum::USER_TYPE_ADMIN, $user_id = 0, $memo = '')
    {
        $service = new self();
        return $service->recordStatusChange($order_sn, $old_status, $new_status, $operator, $user_type, $user_id, $memo);
    }

    public static function staticGetActionCount($order_sn, $action_type = '')
    {
        $service = new self();
        return $service->getActionCount($order_sn, $action_type);
    }

    public static function staticGetUserActionHistory($user_id, $user_type = OrderActionEnum::USER_TYPE_CUSTOMER, $limit = 10)
    {
        $service = new self();
        return $service->getUserActionHistory($user_id, $user_type, $limit);
    }

    public static function staticCleanExpiredActions($days = 90)
    {
        $service = new self();
        return $service->cleanExpiredActions($days);
    }

    public static function staticGetHighPriorityActions($order_sn)
    {
        $service = new self();
        return $service->getHighPriorityActions($order_sn);
    }

    public static function staticValidateActionData($data)
    {
        $service = new self();
        return $service->validateActionData($data);
    }
}