detail.html 20 KB

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  1. {include file="/shopro/common/script" /}
  2. <style>
  3. .aftersale-detail .el-scrollbar__wrap {
  4. overflow-x: hidden;
  5. }
  6. .aftersale-detail .el-scrollbar__bar.is-horizontal {
  7. display: none;
  8. }
  9. .aftersale-detail .tip {
  10. margin-bottom: 16px;
  11. }
  12. .aftersale-detail .status-text {
  13. line-height: 24px;
  14. font-size: 18px;
  15. font-weight: 600;
  16. color: var(--sa-title);
  17. margin-bottom: 4px;
  18. }
  19. .aftersale-detail .status-desc {
  20. line-height: 16px;
  21. font-size: 12px;
  22. color: var(--sa-subfont);
  23. margin-bottom: 16px;
  24. }
  25. .aftersale-detail .el-step__head .el-step__line {
  26. top: 15px;
  27. }
  28. .aftersale-detail .el-step__head .el-step__icon {
  29. width: 32px;
  30. height: 32px;
  31. color: var(--sa-background-assist);
  32. background: var(--sa-place);
  33. border: 2px solid var(--sa-table-header-bg);
  34. }
  35. .aftersale-detail .el-step__head.is-finish .el-step__icon {
  36. color: var(--sa-background-assist);
  37. background: var(--el-color-primary);
  38. }
  39. .aftersale-detail .el-step__title {
  40. color: var(--sa-subfont);
  41. font-size: 14px;
  42. font-weight: 400;
  43. }
  44. .aftersale-detail .el-step__title.is-finish {
  45. color: var(--sa-subtitle);
  46. }
  47. .aftersale-detail .el-step__description {
  48. padding: 0;
  49. color: var(--sa-subfont);
  50. }
  51. .aftersale-detail .el-step__description.is-finish .step-status {
  52. color: var(--el-color-primary);
  53. }
  54. .aftersale-detail .step-status {
  55. color: var(--sa-font);
  56. font-size: 14px;
  57. }
  58. .aftersale-detail .status-steps-mobile {
  59. margin-top: 32px;
  60. display: none;
  61. @media only screen and (max-width: 768px) {
  62. display: flex;
  63. }
  64. }
  65. .aftersale-detail .status-steps-mobile .el-step__head {
  66. width: fit-content;
  67. }
  68. .aftersale-detail .status-steps-mobile .el-step__head .el-step__line {
  69. left: 15px;
  70. }
  71. .aftersale-detail .status-steps-pc {
  72. display: flex;
  73. margin-top: 32px;
  74. @media only screen and (max-width: 768px) {
  75. display: none;
  76. }
  77. }
  78. .aftersale-detail .status-steps-pc .step-status {
  79. position: absolute;
  80. top: -12px;
  81. right: -30px;
  82. width: 60px;
  83. }
  84. .aftersale-content {
  85. padding: var(--sa-padding) var(--sa-padding) 0;
  86. background: var(--sa-background-hex-hover);
  87. border-radius: 8px;
  88. margin-bottom: 16px;
  89. }
  90. .aftersale-detail .el-col {
  91. margin-bottom: var(--sa-padding);
  92. }
  93. .aftersale-detail .title {
  94. line-height: 20px;
  95. font-size: 16px;
  96. font-weight: 600;
  97. color: var(--sa-title);
  98. margin-bottom: 16px;
  99. }
  100. .aftersale-detail .subtitle {
  101. line-height: 18px;
  102. font-size: 14px;
  103. font-weight: 500;
  104. color: var(--sa-title);
  105. margin-bottom: 12px;
  106. }
  107. .aftersale-detail .item {
  108. display: flex;
  109. align-items: center;
  110. margin-bottom: 8px;
  111. }
  112. .aftersale-detail .left {
  113. line-height: 16px;
  114. font-size: 12px;
  115. color: var(--sa-subfont);
  116. }
  117. .aftersale-detail .right {
  118. line-height: 16px;
  119. font-size: 12px;
  120. color: var(--sa-subtitle);
  121. display: flex;
  122. align-items: center;
  123. }
  124. .aftersale-detail .goods-item .goods-title {
  125. height: 14px;
  126. line-height: 14px;
  127. font-size: 12px;
  128. font-weight: 500;
  129. margin-bottom: 6px;
  130. }
  131. .aftersale-detail .goods-item .goods-price {
  132. flex-shrink: 0;
  133. line-height: 14px;
  134. font-size: 12px;
  135. color: var(--sa-font);
  136. margin-bottom: 12px;
  137. }
  138. .aftersale-detail .goods-item .goods-sku-text {
  139. width: fit-content;
  140. height: 18px;
  141. line-height: 18px;
  142. padding: 0 8px;
  143. font-size: 12px;
  144. color: var(--sa-subfont);
  145. background: var(--sa-space);
  146. border-radius: 10px;
  147. }
  148. .aftersale-detail .log-item {
  149. line-height: 16px;
  150. font-size: 12px;
  151. color: var(--sa-subfont);
  152. }
  153. .aftersale-detail .log-oper {
  154. margin-right: 12px;
  155. }
  156. .aftersale-detail .name {
  157. font-weight: 500;
  158. margin-bottom: 4px;
  159. }
  160. .aftersale-detail .create-time {
  161. font-weight: 400;
  162. margin-bottom: 8px;
  163. }
  164. .aftersale-detail .log-content {
  165. margin-bottom: 8px;
  166. }
  167. .aftersale-detail .log-image {
  168. margin-right: 4px;
  169. }
  170. .aftersale-detail .log-imageZ:last-of-type {
  171. margin-right: 0;
  172. }
  173. .aftersale-detail .log-type-text,
  174. .aftersale-detail .log-content {
  175. font-weight: 500;
  176. color: var(--sa-subtitle);
  177. margin-bottom: 8px;
  178. }
  179. </style>
  180. <div id="detail" class="aftersale-detail" v-cloak>
  181. <el-container class="panel-block">
  182. <el-main>
  183. <el-scrollbar height="100%">
  184. <div class="tip">
  185. <div>温馨提示</div>
  186. <div>1、如果同意申请,请发送正确的退货地址给买家</div>
  187. <div>2、如果拒绝申请,请发送给买家拒绝理由</div>
  188. </div>
  189. <el-row class="aftersale-content sa-m-b-16" :gutter="10">
  190. <el-col :xs="24" :sm="8" :md="8" :lg="8" :xl="8">
  191. <div class="status-text sa-m-b-4">
  192. {{ state.data.aftersale_status_text }}
  193. </div>
  194. <div class="status-desc sa-m-b-16">
  195. {{ state.data.aftersale_status_desc }}
  196. </div>
  197. <div class="tools">
  198. <template v-if="state.data.aftersale_status == 0">
  199. {if $auth->check('shopro/order/aftersale/agree')}
  200. <el-button @click="onAgree">同意售后</el-button>
  201. {/if}
  202. {if $auth->check('shopro/order/aftersale/refuse')}
  203. <el-button @click="onRefuse">拒绝售后</el-button>
  204. {/if}
  205. </template>
  206. <template v-if="state.data.aftersale_status == 1">
  207. {if $auth->check('shopro/order/aftersale/refund')}
  208. <el-button @click="onRefund">售后退款</el-button>
  209. {/if}
  210. {if $auth->check('shopro/order/aftersale/completed')}
  211. <el-button @click="onCompleted">售后完成</el-button>
  212. {/if}
  213. </template>
  214. </div>
  215. </el-col>
  216. <el-col :xs="24" :sm="16" :md="16" :lg="16" :xl="16">
  217. <el-steps class="status-steps-mobile" direction="vertical" :active="state.stepActive"
  218. :align-center="true" :space="80">
  219. <el-step title="买家申请售后" :description="state.data.create_time"></el-step>
  220. <el-step title="售后申请处理中" :description="
  221. state.stepActive >= 2
  222. ? state.data.logs.length > 0
  223. ? state.data.logs[0].updatetime
  224. : ''
  225. : ''
  226. "></el-step>
  227. <el-step title="处理完成" :description="state.stepActive == 3 ? state.data.updatetime : ''">
  228. </el-step>
  229. </el-steps>
  230. <el-steps class="status-steps-pc" direction="horizontal" :active="state.stepActive"
  231. :align-center="true">
  232. <el-step title="买家申请售后" :description="state.data.create_time"></el-step>
  233. <el-step title="售后申请处理中" :description="
  234. state.stepActive >= 2
  235. ? state.data.logs.length > 0
  236. ? state.data.logs[0].updatetime
  237. : ''
  238. : ''
  239. "></el-step>
  240. <el-step title="处理完成" :description="state.stepActive == 3 ? state.data.updatetime : ''">
  241. </el-step>
  242. </el-steps>
  243. </el-col>
  244. </el-row>
  245. <div class="refund-content aftersale-content sa-m-b-26">
  246. <div class="title sa-m-b-16">售后详情</div>
  247. <el-row :gutter="10">
  248. <el-col :xs="24" :sm="12" :md="12" :lg="12" :xl="12">
  249. <div class="subtitle">交易信息</div>
  250. <div class="item">
  251. <div class="left">用户信息:</div>
  252. <div class="right">
  253. <sa-user-profile :user="state.data.user" :id="state.data.user_id" :isavatar="false">
  254. </sa-user-profile>
  255. </div>
  256. </div>
  257. <div class="item">
  258. <div class="left">订单编号:</div>
  259. <div class="right">
  260. <template v-if="state.data.order">
  261. {{ state.data.order.order_sn }}
  262. <el-icon class="copy-document" @click="onClipboard(state.data.order.order_sn)">
  263. <copy-document />
  264. </el-icon>
  265. </template>
  266. <template v-else>{{ state.data.order_id }}</template>
  267. </div>
  268. </div>
  269. <div class="item">
  270. <div class="left">物流状态:</div>
  271. <div class="right">{{ state.data.dispatch_status_text }}</div>
  272. </div>
  273. <div class="item">
  274. <div class="left">订单实付:</div>
  275. <div class="right">¥{{ state.data?.order?.pay_fee }}</div>
  276. </div>
  277. <div class="item">
  278. <div class="left">订单运费:</div>
  279. <div class="right"> ¥{{ state.data?.order?.dispatch_amount }} </div>
  280. </div>
  281. <div class="item">
  282. <div class="left">订单优惠:</div>
  283. <div class="right"> ¥{{ state.data?.order?.total_discount_fee }} </div>
  284. </div>
  285. <div class="item">
  286. <div class="left">商品运费:</div>
  287. <div class="right">¥{{ state.data.dispatch_fee }}</div>
  288. </div>
  289. <div class="item">
  290. <div class="left">商品优惠:</div>
  291. <div class="right">¥{{ state.data.discount_fee }}</div>
  292. </div>
  293. <div class="item">
  294. <div class="left">建议退款:</div>
  295. <div class="right">¥{{ state.data.suggest_refund_fee }}</div>
  296. </div>
  297. <div class="item">
  298. <div class="left">用户申请退款:</div>
  299. <div class="right">¥{{ state.data.apply_refund_price }}</div>
  300. </div>
  301. </el-col>
  302. <el-col :xs="24" :sm="12" :md="12" :lg="12" :xl="12">
  303. <div class="subtitle">售后信息</div>
  304. <div class="item">
  305. <div class="left">售后单号:</div>
  306. <div class="right">
  307. {{ state.data.aftersale_sn }}
  308. <el-icon class="copy-document" @click="onClipboard(state.data.aftersale_sn)">
  309. <copy-document />
  310. </el-icon>
  311. </div>
  312. </div>
  313. <div class="item">
  314. <div class="left">申请时间:</div>
  315. <div class="right">{{ state.data.createtime }}</div>
  316. </div>
  317. <div class="item">
  318. <div class="left">联系电话:</div>
  319. <div class="right">{{ state.data.mobile || '-' }}</div>
  320. </div>
  321. <div class="item">
  322. <div class="left">售后类型:</div>
  323. <div class="right">
  324. <span class="sa-color--danger">{{ state.data.type_text }}</span>
  325. </div>
  326. </div>
  327. <div class="item">
  328. <div class="left">实际退款:</div>
  329. <div class="right">
  330. <span class="sa-color--danger">¥{{ state.data.refund_fee }}</span>
  331. </div>
  332. </div>
  333. <div class="item">
  334. <div class="left">申请原因:</div>
  335. <div class="right"> {{ state.data.reason }} </div>
  336. </div>
  337. <div class="item">
  338. <div class="left">相关描述:</div>
  339. <div class="right" v-html="state.data.content"></div>
  340. </div>
  341. <div class="item">
  342. <div class="left">快递公司:</div>
  343. <div class="right" v-html="state.data.express_name"></div>
  344. </div>
  345. <div class="item">
  346. <div class="left">快递单号:</div>
  347. <div class="right" v-html="state.data.express_no"></div>
  348. </div>
  349. </el-col>
  350. <el-col :xs="24" :sm="12" :md="12" :lg="12" :xl="12">
  351. <div class="subtitle">商品信息</div>
  352. <div class="goods-item sa-flex sa-col-top">
  353. <sa-image class="mr-2" :url="state.data.goods_image" size="64"></sa-image>
  354. <div>
  355. <div class="goods-title sa-table-line-1">
  356. {{state.data.goods_title}}</div>
  357. <div class="goods-price">
  358. ¥{{state.data.goods_price}} <span class="ml-1">x{{state.data.goods_num}}</span>
  359. </div>
  360. <div v-if="state.data.goods_sku_text" class="goods-sku-text">
  361. {{state.data.goods_sku_text}}
  362. </div>
  363. </div>
  364. </div>
  365. </el-col>
  366. </el-row>
  367. </div>
  368. <div class="refund-content aftersale-content sa-m-b-26">
  369. <div class="title sa-m-b-16">物流详情</div>
  370. <el-row class="order-content" :gutter="10">
  371. <el-col :xs="24" :sm="8" :md="8" :lg="8" :xl="8">
  372. <div class="title sa-flex">
  373. 物流信息
  374. </div>
  375. <div class="item">
  376. <div class="left">快递公司:</div>
  377. <div class="right" v-html="state.data.express_name"></div>
  378. </div>
  379. <div class="item">
  380. <div class="left">快递单号:</div>
  381. <div class="right" v-html="state.data.express_no"></div>
  382. </div>
  383. </el-col>
  384. <el-col :xs="24" :sm="16" :md="16" :lg="16" :xl="16">
  385. <div class="title sa-flex sa-row-between">
  386. <template class="sa-flex">
  387. 物流状态
  388. </template>
  389. </div>
  390. <el-timeline>
  391. <el-timeline-item :class="index == 0 ? 'el-timeline-item-first' : ''"
  392. v-for="(log, index) in state.data.express_log" :key="index" :timestamp="log.change_date"
  393. :color="index == 0 ? 'var(--el-color-primary)' : ''">
  394. <div class="log-content">
  395. {{ log.content }}
  396. </div>
  397. <div class="change-date sa-m-t-8">{{ log.change_date }}</div>
  398. </el-timeline-item>
  399. </el-timeline>
  400. </el-col>
  401. </el-row>
  402. </div>
  403. <div class="log-content aftersale-content">
  404. <div class="title sa-flex sa-row-between">
  405. <div class="left">协商记录</div>
  406. {if $auth->check('shopro/order/aftersale/addLog')}
  407. <el-button type="primary" link @click="onAddLog">回复买家</el-button>
  408. {/if}
  409. </div>
  410. <div class="log-item sa-flex sa-col-top" v-for="(log, index) in state.data.logs" :key="log">
  411. <sa-image v-if="log.oper" class="log-oper" :url="log.oper.avatar" size="48" radius="24">
  412. </sa-image>
  413. <div>
  414. <div v-if="log.oper" class="name">{{ log.oper.name }}</div>
  415. <div class="create-time">{{ log.createtime }}</div>
  416. <div class="log-type-text">{{ log.log_type_text }}</div>
  417. <div v-if="index < state.data.logs.length - 1" class="log-content" v-html="log.content">
  418. </div>
  419. <div class="sa-flex mb-2">
  420. <template v-for="item in log.images" :key="img">
  421. <sa-image class="log-image" :url="item" size="48"></sa-image>
  422. </template>
  423. </div>
  424. </div>
  425. </div>
  426. </div>
  427. </el-scrollbar>
  428. </el-main>
  429. </el-container>
  430. </div>