Aftersale.php 13 KB

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  1. <?php
  2. namespace app\admin\controller\shopro\order;
  3. use think\Db;
  4. use app\admin\controller\shopro\Common;
  5. use app\admin\model\shopro\order\Aftersale as OrderAftersaleModel;
  6. use app\admin\model\shopro\order\AftersaleLog as OrderAftersaleLogModel;
  7. use app\admin\model\shopro\order\Order as OrderModel;
  8. use app\admin\model\shopro\order\OrderItem as OrderItemModel;
  9. use app\admin\model\shopro\order\Action as OrderActionModel;
  10. use addons\shopro\service\order\OrderRefund;
  11. use addons\shopro\library\Operator;
  12. class Aftersale extends Common
  13. {
  14. protected $noNeedRight = ['getType'];
  15. public function _initialize()
  16. {
  17. parent::_initialize();
  18. $this->model = new OrderAftersaleModel;
  19. $this->orderModel = new OrderModel;
  20. }
  21. /**
  22. * 售后单列表
  23. *
  24. * @return \think\Response
  25. */
  26. public function index()
  27. {
  28. if (!$this->request->isAjax()) {
  29. return $this->view->fetch();
  30. }
  31. // 查询主表是订单表
  32. $orders = $this->orderModel->withTrashed()->sheepFilter()->with(['user', 'aftersales' => function ($query) {
  33. $query->removeOption('soft_delete');
  34. }])->paginate(request()->param('list_rows', 10));
  35. $this->success('获取成功', null, $orders);
  36. }
  37. // 获取数据类型
  38. public function getType()
  39. {
  40. $type = $this->model->typeList();
  41. $dispatchStatus = $this->model->dispatchStatusList();
  42. $aftersaleStatus = $this->model->aftersaleStatusList();
  43. $refundStatus = $this->model->refundStatusList();
  44. $result = [
  45. 'type' => $type,
  46. 'dispatch_status' => $dispatchStatus,
  47. 'aftersale_status' => $aftersaleStatus,
  48. 'refund_status' => $refundStatus,
  49. ];
  50. $data = [];
  51. foreach ($result as $key => $list) {
  52. $data[$key][] = ['name' => '全部', 'type' => 'all'];
  53. foreach ($list as $k => $v) {
  54. $data[$key][] = [
  55. 'name' => $v,
  56. 'type' => $k
  57. ];
  58. }
  59. }
  60. $this->success('获取成功', null, $data);
  61. }
  62. /**
  63. * 售后单详情
  64. *
  65. * @param $id
  66. * @return \think\Response
  67. */
  68. public function detail($id)
  69. {
  70. if (!$this->request->isAjax()) {
  71. return $this->view->fetch();
  72. }
  73. $aftersale = $this->model->withTrashed()->with(['user', 'order' => function ($query) {
  74. $query->removeOption('soft_delete');
  75. }, 'logs'])->where('id', $id)->find();
  76. if (!$aftersale) {
  77. $this->error(__('No Results were found'));
  78. }
  79. // 建议退款金额
  80. $aftersale->suggest_refund_fee = $aftersale->suggest_refund_fee;
  81. // 多态关联 oper
  82. $morphs = [
  83. 'user' => \app\admin\model\shopro\user\User::class,
  84. 'admin' => \app\admin\model\Admin::class,
  85. 'system' => \app\admin\model\Admin::class,
  86. ];
  87. $aftersale['logs'] = morph_to($aftersale['logs'], $morphs, ['oper_type', 'oper_id']);
  88. $aftersale = $aftersale->toArray();
  89. foreach ($aftersale['logs'] as &$log) {
  90. $log['oper'] = Operator::info($log['oper_type'], $log['oper'] ?? null);
  91. }
  92. //退货物流信息
  93. $aftersale['express_log'] = Db::name('shopro_order_aftersale_express_log')->where('order_aftersale_id',$id)->order('id desc')->select();
  94. $this->success('获取成功', null, $aftersale);
  95. }
  96. /**
  97. * 完成售后
  98. */
  99. public function completed($id)
  100. {
  101. $admin = $this->auth->getUserInfo();
  102. $aftersale = $this->model->withTrashed()->canOper()->where('id', $id)->find();
  103. if (!$aftersale) {
  104. $this->error('售后单不存在或不可完成');
  105. }
  106. $order = $this->orderModel->withTrashed()->find($aftersale->order_id);
  107. $orderItem = OrderItemModel::find($aftersale->order_item_id);
  108. if (!$order || !$orderItem) {
  109. $this->error('订单或订单商品不存在');
  110. }
  111. $aftersale = Db::transaction(function () use ($aftersale, $order, $orderItem, $admin) {
  112. $aftersale->aftersale_status = OrderAftersaleModel::AFTERSALE_STATUS_COMPLETED; // 售后完成
  113. $aftersale->save();
  114. // 增加售后单变动记录、
  115. OrderAftersaleLogModel::add($order, $aftersale, $admin, 'admin', [
  116. 'log_type' => 'completed',
  117. 'content' => '售后订单已完成',
  118. 'images' => []
  119. ]);
  120. $orderItem->aftersale_status = OrderItemModel::AFTERSALE_STATUS_COMPLETED; // 售后完成
  121. $orderItem->save();
  122. OrderActionModel::add($order, $orderItem, $admin, 'admin', '管理员完成售后');
  123. // 售后单完成之后
  124. $data = ['aftersale' => $aftersale, 'order' => $order, 'item' => $orderItem];
  125. \think\Hook::listen('order_aftersale_completed', $data);
  126. return $aftersale;
  127. });
  128. $this->success('操作成功', null, $aftersale);
  129. }
  130. /**
  131. * 同意售后
  132. */
  133. public function agree($id)
  134. {
  135. $admin = $this->auth->getUserInfo();
  136. $aftersale = $this->model->withTrashed()->canOper()->where('id', $id)->find();
  137. if (!$aftersale) {
  138. $this->error('售后单不存在或不可完成');
  139. }
  140. $order = $this->orderModel->withTrashed()->find($aftersale->order_id);
  141. $orderItem = OrderItemModel::find($aftersale->order_item_id);
  142. if (!$order || !$orderItem) {
  143. $this->error('订单或订单商品不存在');
  144. }
  145. $aftersale = Db::transaction(function () use ($aftersale, $order, $orderItem, $admin) {
  146. $aftersale->aftersale_status = OrderAftersaleModel::AFTERSALE_STATUS_ING; // 同意并进行中
  147. $aftersale->save();
  148. // 增加售后单变动记录、
  149. OrderAftersaleLogModel::add($order, $aftersale, $admin, 'admin', [
  150. 'log_type' => 'agree',
  151. 'content' => '售后订单已同意',
  152. 'images' => []
  153. ]);
  154. //本来就是这个值
  155. $orderItem->aftersale_status = OrderItemModel::AFTERSALE_STATUS_ING; // 同意并进行中
  156. $orderItem->save();
  157. OrderActionModel::add($order, $orderItem, $admin, 'admin', '管理员同意售后');
  158. return $aftersale;
  159. });
  160. $this->success('操作成功', null, $aftersale);
  161. }
  162. /**
  163. * 拒绝售后
  164. */
  165. public function refuse($id = 0)
  166. {
  167. if (!$this->request->isAjax()) {
  168. return $this->view->fetch();
  169. }
  170. $admin = $this->auth->getUserInfo();
  171. $params = $this->request->param();
  172. $this->svalidate($params, '.refuse');
  173. $aftersale = $this->model->withTrashed()->canOper()->where('id', $id)->find();
  174. if (!$aftersale) {
  175. $this->error('售后单不存在或不可拒绝');
  176. }
  177. $order = $this->orderModel->withTrashed()->find($aftersale->order_id);
  178. $orderItem = OrderItemModel::find($aftersale->order_item_id);
  179. if (!$order || !$orderItem) {
  180. $this->error('订单或订单商品不存在');
  181. }
  182. $aftersale = Db::transaction(function () use ($aftersale, $order, $orderItem, $params, $admin) {
  183. $aftersale->aftersale_status = OrderAftersaleModel::AFTERSALE_STATUS_REFUSE; // 售后拒绝
  184. // $aftersale->refund_status = OrderAftersaleModel::REFUND_STATUS_NOREFUND; // 未退款
  185. $aftersale->save();
  186. // 增加售后单变动记录
  187. OrderAftersaleLogModel::add($order, $aftersale, $admin, 'admin', [
  188. 'log_type' => 'refuse',
  189. 'content' => $params['refuse_msg'],
  190. 'images' => []
  191. ]);
  192. // $orderItem->refund_status = OrderItemModel::REFUND_STATUS_NOREFUND; // 未退款
  193. $orderItem->aftersale_status = OrderItemModel::AFTERSALE_STATUS_REFUSE; // 拒绝售后
  194. $orderItem->save();
  195. OrderActionModel::add($order, $orderItem, $admin, 'admin', '管理员拒绝订单售后:' . $params['refuse_msg']);
  196. // 售后单拒绝后
  197. $data = ['aftersale' => $aftersale, 'order' => $order, 'item' => $orderItem];
  198. \think\Hook::listen('order_aftersale_refuse', $data);
  199. return $aftersale;
  200. });
  201. $this->success('操作成功', null, $aftersale);
  202. }
  203. /**
  204. * 同意退款
  205. */
  206. public function refund($id)
  207. {
  208. if (!$this->request->isAjax()) {
  209. return $this->view->fetch();
  210. }
  211. $admin = $this->auth->getUserInfo();
  212. $params = $this->request->param();
  213. $this->svalidate($params, '.refund');
  214. $refund_money = round(floatval($params['refund_money']), 2);
  215. $refund_type = $params['refund_type'] ?? 'back';
  216. if ($refund_money <= 0) {
  217. $this->error('请输入正确的退款金额');
  218. }
  219. $aftersale = $this->model->withTrashed()->canOper()->where('id', $id)->find();
  220. if (!$aftersale) {
  221. $this->error('售后单不存在或不可退款');
  222. }
  223. $order = $this->orderModel->withTrashed()->with('items')->find($aftersale->order_id);
  224. if (!$order) {
  225. $this->error('订单不存在');
  226. }
  227. $items = $order->items;
  228. $items = array_column($items, null, 'id');
  229. // 当前订单已退款总金额
  230. $refunded_money = array_sum(array_column($items, 'refund_fee'));
  231. // 剩余可退款金额
  232. $refund_surplus_money = bcsub($order->pay_fee, (string)$refunded_money, 2);
  233. // 如果退款金额大于订单支付总金额
  234. if (bccomp((string)$refund_money, $refund_surplus_money, 2) === 1) {
  235. $this->error('退款总金额不能大于实际支付金额');
  236. }
  237. $orderItem = $items[$aftersale['order_item_id']];
  238. if (!$orderItem || in_array($orderItem['refund_status'], [
  239. OrderItemModel::REFUND_STATUS_AGREE,
  240. OrderItemModel::REFUND_STATUS_COMPLETED,
  241. ])) {
  242. $this->error('订单商品已退款,不能重复退款');
  243. }
  244. $aftersale = Db::transaction(function () use ($aftersale, $order, $orderItem, $refund_money, $refund_type, $refund_surplus_money, $admin) {
  245. $aftersale->aftersale_status = OrderAftersaleModel::AFTERSALE_STATUS_COMPLETED; // 售后完成
  246. $aftersale->refund_status = OrderAftersaleModel::REFUND_STATUS_AGREE; // 已退款
  247. $aftersale->refund_fee = $refund_money; // 退款金额
  248. $aftersale->refund_type = $refund_type; // 退款方式
  249. $aftersale->save();
  250. // 增加售后单变动记录
  251. OrderAftersaleLogModel::add($order, $aftersale, $admin, 'admin', [
  252. 'log_type' => 'refund',
  253. 'content' => '售后订单已退款',
  254. 'images' => []
  255. ]);
  256. $orderItem->aftersale_status = OrderItemModel::AFTERSALE_STATUS_COMPLETED;// 售后完成
  257. $orderItem->save();
  258. OrderActionModel::add($order, $orderItem, $admin, 'admin', '管理员同意售后退款');
  259. // 开始退款
  260. $orderRefund = new OrderRefund($order);
  261. $orderRefund->refund($orderItem, $refund_money, $admin, [
  262. 'refund_type' => $refund_type,
  263. 'remark' => '管理员同意售后退款'
  264. ]);
  265. $data = ['aftersale' => $aftersale, 'order' => $order, 'item' => $orderItem];
  266. \think\Hook::listen('order_aftersale_completed', $data);
  267. return $aftersale;
  268. });
  269. $this->success('操作成功', null, $aftersale);
  270. }
  271. /**
  272. * 留言
  273. */
  274. public function addLog($id = 0)
  275. {
  276. if (!$this->request->isAjax()) {
  277. return $this->view->fetch();
  278. }
  279. $admin = $this->auth->getUserInfo();
  280. $params = $this->request->param();
  281. $this->svalidate($params, '.add_log');
  282. $aftersale = $this->model->withTrashed()->where('id', $id)->find();
  283. if (!$aftersale) {
  284. $this->error('售后单不存在');
  285. }
  286. $order = $this->orderModel->withTrashed()->with('items')->find($aftersale->order_id);
  287. if (!$order) {
  288. $this->error('订单不存在');
  289. }
  290. $aftersale = Db::transaction(function () use ($order, $aftersale, $params, $admin) {
  291. /*if ($aftersale['aftersale_status'] == 0) {
  292. $aftersale->aftersale_status = OrderAftersaleModel::AFTERSALE_STATUS_ING; // 售后处理中
  293. $aftersale->save();
  294. }*/
  295. // 增加售后单变动记录
  296. OrderAftersaleLogModel::add($order, $aftersale, $admin, 'admin', [
  297. 'log_type' => 'add_log',
  298. 'content' => $params['content'],
  299. 'images' => $params['images'] ?? []
  300. ]);
  301. return $aftersale;
  302. });
  303. $this->success('操作成功', null, $aftersale);
  304. }
  305. }