Aftersale.php 11 KB

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  1. <?php
  2. namespace addons\shopro\controller\order;
  3. use think\Db;
  4. use addons\shopro\controller\Common;
  5. use app\admin\model\shopro\order\Order as OrderModel;
  6. use app\admin\model\shopro\order\OrderItem as OrderItemModel;
  7. use app\admin\model\shopro\order\Aftersale as AftersaleModel;
  8. use app\admin\model\shopro\order\AftersaleLog as AftersaleLogModel;
  9. use app\admin\model\shopro\order\Action as OrderActionModel;
  10. class Aftersale extends Common
  11. {
  12. protected $noNeedLogin = [];
  13. protected $noNeedRight = ['*'];
  14. //售后原因
  15. public function aftersale_reason(){
  16. $data = [
  17. '不想要了',
  18. '不喜欢、效果不好',
  19. '货物与描述不符',
  20. '质量问题',
  21. '收到商品少件(含少配件)',
  22. '商品破损或污渍',
  23. '商家发错货',
  24. '假冒品牌',
  25. '其他原因',
  26. ];
  27. $this->success(1, $data);
  28. }
  29. //售后列表
  30. public function index() {
  31. $user = auth_user();
  32. $params = $this->request->param();
  33. $type = $params['type'] ?? 'all';
  34. $aftersales = AftersaleModel::where('user_id', $user->id);
  35. if ($type != 'all') {
  36. $aftersales = $aftersales->{$type}();
  37. }
  38. $aftersales = $aftersales->order('id', 'desc')
  39. ->autopage()->select();
  40. // ->paginate($this->request->param('list_rows', 10));
  41. //综合状态
  42. foreach($aftersales as $key => $aftersale){
  43. $aftersale['status_show_text'] = $aftersale['aftersale_status_text'].','.$aftersale['refund_status_text'];
  44. $aftersales[$key] = $aftersale;
  45. }
  46. $this->success('获取成功', $aftersales);
  47. }
  48. //售后详情
  49. public function detail()
  50. {
  51. $user = auth_user();
  52. $id = $this->request->param('id');
  53. $aftersale = AftersaleModel::where('user_id', $user->id)->with('logs')->where('id', $id)->find();
  54. if (!$aftersale) {
  55. $this->error(__('No Results were found'));
  56. }
  57. //寄回地址
  58. $aftersale_address = Db::name('shopro_aftersale_address')->order('is_default','desc')->order('id desc')->find();
  59. $aftersale['aftersale_address'] = $aftersale_address;
  60. //综合状态
  61. $aftersale['status_show_text'] = $aftersale['aftersale_status_text'].','.$aftersale['refund_status_text'];
  62. $this->success('获取成功', $aftersale);
  63. }
  64. //申请售后
  65. public function add()
  66. {
  67. $user = auth_user();
  68. $params = $this->request->param();
  69. $this->svalidate($params, ".add");
  70. $aftersale = Db::transaction(function () use ($user, $params) {
  71. $type = $params['type'];
  72. $order_id = $params['order_id'];
  73. $order_item_id = $params['order_item_id'];
  74. $mobile = $params['mobile'] ?? '';
  75. $reason = $params['reason'] ?? '用户申请售后';
  76. $content = $params['content'] ?? '';
  77. $images = $params['images'] ? json_decode(htmlspecialchars_decode($params['images']),true) : [];
  78. //申请退款金额
  79. $refund_money = round(floatval($params['apply_refund_price']), 2);
  80. if ($refund_money <= 0) {
  81. $this->error('请输入正确的退款金额');
  82. }
  83. //订单状态:已支付,已完成
  84. $order = OrderModel::canAftersale()->where('user_id', $user->id)->lock(true)->where('id', $order_id)->find();
  85. if (!$order) {
  86. error_stop('订单不存在或不可售后');
  87. }
  88. $item = OrderItemModel::where('user_id', $user->id)->where('order_id',$order_id)->where('id', $order_item_id)->find();
  89. if (!$item) {
  90. error_stop('参数错误');
  91. }
  92. if (!in_array($item->aftersale_status, [
  93. OrderItemModel::AFTERSALE_STATUS_REFUSE, //拒绝
  94. OrderItemModel::AFTERSALE_STATUS_NOAFTER //未申请
  95. ])) {
  96. error_stop('当前订单商品不可申请售后');
  97. }
  98. //apply_refund_price 限制金额
  99. $ordernew = OrderModel::withTrashed()->with('items')->find($order_id);
  100. if (!$ordernew) {
  101. $this->error('订单不存在');
  102. }
  103. $items = $ordernew->items;
  104. $items = array_column($items, null, 'id');
  105. // 当前订单已退款总金额
  106. $refunded_money = array_sum(array_column($items, 'refund_fee'));
  107. // 剩余可退款金额
  108. $refund_surplus_money = bcsub($order->pay_fee, (string)$refunded_money, 2);
  109. // 如果退款金额大于订单支付总金额
  110. if (bccomp((string)$refund_money, $refund_surplus_money, 2) === 1) {
  111. $this->error('退款总金额不能大于实际支付金额');
  112. }
  113. $aftersale = new AftersaleModel();
  114. $aftersale->aftersale_sn = get_sn($user->id, 'A');
  115. $aftersale->user_id = $user->id;
  116. $aftersale->type = $type;
  117. $aftersale->mobile = $mobile;
  118. $aftersale->activity_id = $item['activity_id'];
  119. $aftersale->activity_type = $item['activity_type'];
  120. $aftersale->order_id = $order_id;
  121. $aftersale->order_item_id = $order_item_id;
  122. $aftersale->goods_id = $item['goods_id'];
  123. $aftersale->goods_sku_price_id = $item['goods_sku_price_id'];
  124. $aftersale->goods_sku_text = $item['goods_sku_text'];
  125. $aftersale->goods_title = $item['goods_title'];
  126. $aftersale->goods_image = $item['goods_image'];
  127. $aftersale->goods_original_price = $item['goods_original_price'];
  128. $aftersale->discount_fee = $item['discount_fee'];
  129. $aftersale->goods_price = $item['goods_price'];
  130. $aftersale->goods_num = $item['goods_num'];
  131. $aftersale->dispatch_status = $item['dispatch_status'];
  132. $aftersale->dispatch_fee = $item['dispatch_fee'];
  133. $aftersale->aftersale_status = AftersaleModel::AFTERSALE_STATUS_NOOPER; // 未处理
  134. $aftersale->refund_status = AftersaleModel::REFUND_STATUS_NOREFUND; // 未退款
  135. $aftersale->apply_refund_price = $refund_money;
  136. $aftersale->refund_fee = 0;
  137. $aftersale->reason = $reason;
  138. $aftersale->content = $content;
  139. $aftersale->save();
  140. // 增加售后单变动记录、
  141. AftersaleLogModel::add($order, $aftersale, $user, 'user', [
  142. 'log_type' => 'apply_aftersale',
  143. 'content' => "申请原因:$reason <br>相关描述: $content",
  144. 'images' => $images
  145. ]);
  146. $ext = $item->ext ?: [];
  147. $ext['aftersale_id'] = $aftersale->id;
  148. // 修改订单 item 状态,申请售后
  149. $item->aftersale_status = OrderItemModel::AFTERSALE_STATUS_ING;
  150. $item->ext = $ext;
  151. $item->save();
  152. OrderActionModel::add($order, $item, $user, 'user', '用户申请售后');
  153. return $aftersale;
  154. });
  155. $this->success('申请成功', $aftersale);
  156. }
  157. //售后寄回
  158. public function send(){
  159. $user = auth_user();
  160. $id = input('id',0,'intval');
  161. $express_id = input('express_id',0,'intval');
  162. $express_no = input('express_no','','intval');
  163. if(!$id || !$express_id || !$express_no){
  164. $this->error();
  165. }
  166. $express = Db::name('shopro_data_express')->where('id',$express_id)->find();
  167. if(!$express){
  168. $this->error('请输入正确的快递公司');
  169. }
  170. $aftersale = Db::name('shopro_order_aftersale')->where('id',$id)->where('user_id',$user['id'])->find();
  171. if (!$aftersale) {
  172. $this->error('售后订单不存在');
  173. }
  174. if($aftersale['type'] != 'return'){
  175. $this->error('退货退款的订单才需要寄回商品');
  176. }
  177. // 同意并处理中
  178. if($aftersale['aftersale_status'] != AftersaleModel::AFTERSALE_STATUS_ING){
  179. $this->error('商家还没有同意售后');
  180. }
  181. // 不要重复寄回
  182. if(!empty($aftersale['express_no'])){
  183. $this->error('已经寄回了无需重复操作');
  184. }
  185. $data = [
  186. 'express_name' => $express['name'],
  187. 'express_code' => $express['code'],
  188. 'express_no' => $express_no,
  189. ];
  190. $rs = Db::name('shopro_order_aftersale')->where('id',$id)->update($data);
  191. $this->success('操作成功');
  192. }
  193. //取消售后
  194. public function cancel()
  195. {
  196. $user = auth_user();
  197. $id = $this->request->param('id');
  198. $aftersale = AftersaleModel::canCancel()->where('user_id', $user->id)->where('id', $id)->find();
  199. if (!$aftersale) {
  200. $this->error('售后单不存在或不可取消');
  201. }
  202. $order = OrderModel::where('user_id', $user->id)->find($aftersale['order_id']);
  203. if (!$order) {
  204. $this->error(__('No Results were found'));
  205. }
  206. $orderItem = OrderItemModel::find($aftersale['order_item_id']);
  207. if (!$orderItem || in_array($orderItem['refund_status'], [OrderItemModel::REFUND_STATUS_AGREE, OrderItemModel::REFUND_STATUS_COMPLETED])) {
  208. // 不存在, 或者已经退款
  209. $this->error('退款商品不存在或已退款');
  210. }
  211. $aftersale = Db::transaction(function () use ($aftersale, $order, $orderItem, $user) {
  212. $aftersale->aftersale_status = AftersaleModel::AFTERSALE_STATUS_CANCEL; // 取消售后单
  213. $aftersale->save();
  214. AftersaleLogModel::add($order, $aftersale, $user, 'user', [
  215. 'log_type' => 'cancel',
  216. 'content' => '用户取消申请售后',
  217. 'images' => []
  218. ]);
  219. // 修改订单 item 为未申请售后
  220. $orderItem->aftersale_status = OrderItemModel::AFTERSALE_STATUS_NOAFTER;
  221. $orderItem->refund_status = OrderItemModel::REFUND_STATUS_NOREFUND;
  222. $orderItem->save();
  223. OrderActionModel::add($order, $orderItem, $user, 'user', '用户取消申请售后');
  224. return $aftersale;
  225. });
  226. $this->success('取消成功', $aftersale);
  227. }
  228. public function delete()
  229. {
  230. $user = auth_user();
  231. $id = $this->request->param('id');
  232. $aftersale = AftersaleModel::canDelete()->where('user_id', $user->id)->where('id', $id)->find();
  233. if (!$aftersale) {
  234. $this->error('售后单不存在或不可删除');
  235. }
  236. $order = OrderModel::withTrashed()->where('id', $aftersale['order_id'])->find();
  237. Db::transaction(function () use ($aftersale, $order, $user) {
  238. AftersaleLogModel::add($order, $aftersale, $user, 'user', [
  239. 'log_type' => 'delete',
  240. 'content' => '用户删除售后单',
  241. 'images' => []
  242. ]);
  243. $aftersale->delete(); // 删除售后单(后删除,否则添加记录时 $aftersale 没数据)
  244. });
  245. $this->success('删除成功');
  246. }
  247. }