Aftersale.php 12 KB

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  1. <?php
  2. namespace app\admin\controller\shopro\order;
  3. use think\Db;
  4. use app\admin\controller\shopro\Common;
  5. use app\admin\model\shopro\order\Aftersale as OrderAftersaleModel;
  6. use app\admin\model\shopro\order\AftersaleLog as OrderAftersaleLogModel;
  7. use app\admin\model\shopro\order\Order as OrderModel;
  8. use app\admin\model\shopro\order\OrderItem as OrderItemModel;
  9. use app\admin\model\shopro\order\Action as OrderActionModel;
  10. use addons\shopro\service\order\OrderRefund;
  11. use addons\shopro\library\Operator;
  12. class Aftersale extends Common
  13. {
  14. protected $noNeedRight = ['getType'];
  15. public function _initialize()
  16. {
  17. parent::_initialize();
  18. $this->model = new OrderAftersaleModel;
  19. $this->orderModel = new OrderModel;
  20. }
  21. /**
  22. * 售后单列表
  23. *
  24. * @return \think\Response
  25. */
  26. public function index()
  27. {
  28. if (!$this->request->isAjax()) {
  29. return $this->view->fetch();
  30. }
  31. // 查询主表是订单表
  32. $orders = $this->orderModel->withTrashed()->sheepFilter()->with(['user', 'aftersales' => function ($query) {
  33. $query->removeOption('soft_delete');
  34. }])->paginate(request()->param('list_rows', 10));
  35. $this->success('获取成功', null, $orders);
  36. }
  37. // 获取数据类型
  38. public function getType()
  39. {
  40. $type = $this->model->typeList();
  41. $dispatchStatus = $this->model->dispatchStatusList();
  42. $aftersaleStatus = $this->model->aftersaleStatusList();
  43. $refundStatus = $this->model->refundStatusList();
  44. $result = [
  45. 'type' => $type,
  46. 'dispatch_status' => $dispatchStatus,
  47. 'aftersale_status' => $aftersaleStatus,
  48. 'refund_status' => $refundStatus,
  49. ];
  50. $data = [];
  51. foreach ($result as $key => $list) {
  52. $data[$key][] = ['name' => '全部', 'type' => 'all'];
  53. foreach ($list as $k => $v) {
  54. $data[$key][] = [
  55. 'name' => $v,
  56. 'type' => $k
  57. ];
  58. }
  59. }
  60. $this->success('获取成功', null, $data);
  61. }
  62. /**
  63. * 售后单详情
  64. *
  65. * @param $id
  66. * @return \think\Response
  67. */
  68. public function detail($id)
  69. {
  70. if (!$this->request->isAjax()) {
  71. return $this->view->fetch();
  72. }
  73. $aftersale = $this->model->withTrashed()->with(['user', 'order' => function ($query) {
  74. $query->removeOption('soft_delete');
  75. }, 'logs'])->where('id', $id)->find();
  76. if (!$aftersale) {
  77. $this->error(__('No Results were found'));
  78. }
  79. // 建议退款金额
  80. $aftersale->suggest_refund_fee = $aftersale->suggest_refund_fee;
  81. // 多态关联 oper
  82. $morphs = [
  83. 'user' => \app\admin\model\shopro\user\User::class,
  84. 'admin' => \app\admin\model\Admin::class,
  85. 'system' => \app\admin\model\Admin::class,
  86. ];
  87. $aftersale['logs'] = morph_to($aftersale['logs'], $morphs, ['oper_type', 'oper_id']);
  88. $aftersale = $aftersale->toArray();
  89. foreach ($aftersale['logs'] as &$log) {
  90. $log['oper'] = Operator::info($log['oper_type'], $log['oper'] ?? null);
  91. }
  92. $this->success('获取成功', null, $aftersale);
  93. }
  94. /**
  95. * 完成售后
  96. */
  97. public function completed($id)
  98. {
  99. $admin = $this->auth->getUserInfo();
  100. $aftersale = $this->model->withTrashed()->canOper()->where('id', $id)->find();
  101. if (!$aftersale) {
  102. $this->error('售后单不存在或不可完成');
  103. }
  104. $order = $this->orderModel->withTrashed()->find($aftersale->order_id);
  105. $orderItem = OrderItemModel::find($aftersale->order_item_id);
  106. if (!$order || !$orderItem) {
  107. $this->error('订单或订单商品不存在');
  108. }
  109. $aftersale = Db::transaction(function () use ($aftersale, $order, $orderItem, $admin) {
  110. $aftersale->aftersale_status = OrderAftersaleModel::AFTERSALE_STATUS_COMPLETED; // 售后完成
  111. $aftersale->save();
  112. // 增加售后单变动记录、
  113. OrderAftersaleLogModel::add($order, $aftersale, $admin, 'admin', [
  114. 'log_type' => 'completed',
  115. 'content' => '售后订单已完成',
  116. 'images' => []
  117. ]);
  118. $orderItem->aftersale_status = OrderItemModel::AFTERSALE_STATUS_COMPLETED;
  119. $orderItem->save();
  120. OrderActionModel::add($order, $orderItem, $admin, 'admin', '管理员完成售后');
  121. // 售后单完成之后
  122. $data = ['aftersale' => $aftersale, 'order' => $order, 'item' => $orderItem];
  123. \think\Hook::listen('order_aftersale_completed', $data);
  124. return $aftersale;
  125. });
  126. $this->success('操作成功', null, $aftersale);
  127. }
  128. /**
  129. * 同意售后
  130. */
  131. public function agree($id)
  132. {
  133. $admin = $this->auth->getUserInfo();
  134. $aftersale = $this->model->withTrashed()->canOper()->where('id', $id)->find();
  135. if (!$aftersale) {
  136. $this->error('售后单不存在或不可完成');
  137. }
  138. $order = $this->orderModel->withTrashed()->find($aftersale->order_id);
  139. $orderItem = OrderItemModel::find($aftersale->order_item_id);
  140. if (!$order || !$orderItem) {
  141. $this->error('订单或订单商品不存在');
  142. }
  143. $aftersale = Db::transaction(function () use ($aftersale, $order, $orderItem, $admin) {
  144. $aftersale->aftersale_status = OrderAftersaleModel::AFTERSALE_STATUS_ING; // 售后完成
  145. $aftersale->save();
  146. // 增加售后单变动记录、
  147. OrderAftersaleLogModel::add($order, $aftersale, $admin, 'admin', [
  148. 'log_type' => 'agree',
  149. 'content' => '售后订单已同意',
  150. 'images' => []
  151. ]);
  152. /*$orderItem->aftersale_status = OrderItemModel::AFTERSALE_STATUS_ING;
  153. $orderItem->save();
  154. OrderActionModel::add($order, $orderItem, $admin, 'admin', '管理员同意售后');*/
  155. return $aftersale;
  156. });
  157. $this->success('操作成功', null, $aftersale);
  158. }
  159. /**
  160. * 拒绝售后
  161. */
  162. public function refuse($id = 0)
  163. {
  164. if (!$this->request->isAjax()) {
  165. return $this->view->fetch();
  166. }
  167. $admin = $this->auth->getUserInfo();
  168. $params = $this->request->param();
  169. $this->svalidate($params, '.refuse');
  170. $aftersale = $this->model->withTrashed()->canOper()->where('id', $id)->find();
  171. if (!$aftersale) {
  172. $this->error('售后单不存在或不可拒绝');
  173. }
  174. $order = $this->orderModel->withTrashed()->find($aftersale->order_id);
  175. $orderItem = OrderItemModel::find($aftersale->order_item_id);
  176. if (!$order || !$orderItem) {
  177. $this->error('订单或订单商品不存在');
  178. }
  179. $aftersale = Db::transaction(function () use ($aftersale, $order, $orderItem, $params, $admin) {
  180. $aftersale->aftersale_status = OrderAftersaleModel::AFTERSALE_STATUS_REFUSE; // 售后拒绝
  181. $aftersale->save();
  182. // 增加售后单变动记录
  183. OrderAftersaleLogModel::add($order, $aftersale, $admin, 'admin', [
  184. 'log_type' => 'refuse',
  185. 'content' => $params['refuse_msg'],
  186. 'images' => []
  187. ]);
  188. $orderItem->aftersale_status = OrderItemModel::AFTERSALE_STATUS_REFUSE; // 拒绝售后
  189. $orderItem->save();
  190. OrderActionModel::add($order, $orderItem, $admin, 'admin', '管理员拒绝订单售后:' . $params['refuse_msg']);
  191. // 售后单拒绝后
  192. $data = ['aftersale' => $aftersale, 'order' => $order, 'item' => $orderItem];
  193. \think\Hook::listen('order_aftersale_refuse', $data);
  194. return $aftersale;
  195. });
  196. $this->success('操作成功', null, $aftersale);
  197. }
  198. /**
  199. * 同意退款
  200. */
  201. public function refund($id)
  202. {
  203. if (!$this->request->isAjax()) {
  204. return $this->view->fetch();
  205. }
  206. $admin = $this->auth->getUserInfo();
  207. $params = $this->request->param();
  208. $this->svalidate($params, '.refund');
  209. $refund_money = round(floatval($params['refund_money']), 2);
  210. $refund_type = $params['refund_type'] ?? 'back';
  211. if ($refund_money <= 0) {
  212. $this->error('请输入正确的退款金额');
  213. }
  214. $aftersale = $this->model->withTrashed()->canOper()->where('id', $id)->find();
  215. if (!$aftersale) {
  216. $this->error('售后单不存在或不可退款');
  217. }
  218. $order = $this->orderModel->withTrashed()->with('items')->find($aftersale->order_id);
  219. if (!$order) {
  220. $this->error('订单不存在');
  221. }
  222. $items = $order->items;
  223. $items = array_column($items, null, 'id');
  224. // 当前订单已退款总金额
  225. $refunded_money = array_sum(array_column($items, 'refund_fee'));
  226. // 剩余可退款金额
  227. $refund_surplus_money = bcsub($order->pay_fee, (string)$refunded_money, 2);
  228. // 如果退款金额大于订单支付总金额
  229. if (bccomp((string)$refund_money, $refund_surplus_money, 2) === 1) {
  230. $this->error('退款总金额不能大于实际支付金额');
  231. }
  232. $orderItem = $items[$aftersale['order_item_id']];
  233. if (!$orderItem || in_array($orderItem['refund_status'], [
  234. OrderItemModel::REFUND_STATUS_AGREE,
  235. OrderItemModel::REFUND_STATUS_COMPLETED,
  236. ])) {
  237. $this->error('订单商品已退款,不能重复退款');
  238. }
  239. $aftersale = Db::transaction(function () use ($aftersale, $order, $orderItem, $refund_money, $refund_type, $refund_surplus_money, $admin) {
  240. $aftersale->aftersale_status = OrderAftersaleModel::AFTERSALE_STATUS_COMPLETED; // 售后同意
  241. $aftersale->refund_status = OrderAftersaleModel::REFUND_STATUS_AGREE; // 同意退款
  242. $aftersale->refund_fee = $refund_money; // 退款金额
  243. $aftersale->save();
  244. // 增加售后单变动记录
  245. OrderAftersaleLogModel::add($order, $aftersale, $admin, 'admin', [
  246. 'log_type' => 'refund',
  247. 'content' => '售后订单已退款',
  248. 'images' => []
  249. ]);
  250. $orderItem->aftersale_status = OrderItemModel::AFTERSALE_STATUS_COMPLETED;
  251. $orderItem->save();
  252. OrderActionModel::add($order, $orderItem, $admin, 'admin', '管理员同意售后退款');
  253. // 开始退款
  254. $orderRefund = new OrderRefund($order);
  255. $orderRefund->refund($orderItem, $refund_money, $admin, [
  256. 'refund_type' => $refund_type,
  257. 'remark' => '管理员同意售后退款'
  258. ]);
  259. $data = ['aftersale' => $aftersale, 'order' => $order, 'item' => $orderItem];
  260. \think\Hook::listen('order_aftersale_completed', $data);
  261. return $aftersale;
  262. });
  263. $this->success('操作成功', null, $aftersale);
  264. }
  265. /**
  266. * 留言
  267. */
  268. public function addLog($id = 0)
  269. {
  270. if (!$this->request->isAjax()) {
  271. return $this->view->fetch();
  272. }
  273. $admin = $this->auth->getUserInfo();
  274. $params = $this->request->param();
  275. $this->svalidate($params, '.add_log');
  276. $aftersale = $this->model->withTrashed()->where('id', $id)->find();
  277. if (!$aftersale) {
  278. $this->error('售后单不存在');
  279. }
  280. $order = $this->orderModel->withTrashed()->with('items')->find($aftersale->order_id);
  281. if (!$order) {
  282. $this->error('订单不存在');
  283. }
  284. $aftersale = Db::transaction(function () use ($order, $aftersale, $params, $admin) {
  285. /*if ($aftersale['aftersale_status'] == 0) {
  286. $aftersale->aftersale_status = OrderAftersaleModel::AFTERSALE_STATUS_ING; // 售后处理中
  287. $aftersale->save();
  288. }*/
  289. // 增加售后单变动记录
  290. OrderAftersaleLogModel::add($order, $aftersale, $admin, 'admin', [
  291. 'log_type' => 'add_log',
  292. 'content' => $params['content'],
  293. 'images' => $params['images'] ?? []
  294. ]);
  295. return $aftersale;
  296. });
  297. $this->success('操作成功', null, $aftersale);
  298. }
  299. }